e delivered standard content for Guided procedure as alert resolution path for alerts that arise in job monitoring for ABAP Jobs.
Starting 7.1 SP12, this feature is available in the standard in Job Monitoring.
Launch the GP.
Step 1 of the GP provides link to open the alert details in a seperate window.
Subsequent stpes provides options to launch the job log in the managed system. This is mandatory step to be performed(also manually) as expect a job log holds the details of the execution of this job.
We provide also the jump-in to launch the job documentaion. Should the job be documented, the alert resolution could might well be docuemnted in the job document.
Beyond the standard GP delivered, it is possible to author GPs as well with customer specific resolution mechanism.