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Focused Insights: Tactical Dashboard Indicators (Part I)

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Tactical Dashboard

 

Tactical Dashboard comes with a predefined KPIs catalog. You just need to select the managed landscape in scope together with the KPIs you want to monitor. You’ll then have to configure the relevant time periods that you want to monitor (last hour, last 24 hours, yesterday, last week…), your thresholds to calculate the color ratings as well as other parameters depending on the type of KPI.

 

As a main view, the Tactical shows the current status of the managed landscape for the selected periods. It is fast and simple to check if something is going wrong for one of the KPIs selected and to identify problematic systems.

 

From the main view, the dashboard offers, for each type of KPI, drill down capability to detailed views. Detail views provide best practice measures and advanced charts with various filters and selectors, to monitor closely the trend of the KPI and pin point the root causes when an issue occurs in the managed landscape.    

 

 

 

The objective of this blog is to describe the meaning of the Indicators available int he Tactical Dashboard:


Category Performance

 

TACPERF.jpg

 

 

 

 

IndicatorSystemValueTrend

“Average Response time per Dialog Step”

ABAP

Average for selected period and selected source:


Source:

  • Technical Monitoring (dividing the Total Response time
    by the Total Number of Steps as it is done in transaction ST03N)
  • Statistical Records

Period:

  • yesterday
  • last hour


Comparison between yesterday's

average and last week's average

“WebDynpro/Servlet Response Time”JAVA

Average for selected period: yesterday or last hour


Comparison between yesterday's

average and last week's average


 

 

 

Category Availability

 

TACAvail.jpg

 

IndicatorSystemValueTrend

System Availability

ABAP /  Java

Percentage of system availability for the selected period


Period:

  • Last hour
  • Today
  • Yesterday

N/A

 

 

 

Category Hardware Resources

 

TACHARDWARE.png

 

IndicatorSystemValue     Trend     
CPU Utilization for ALL Virtual Hosts of the SAP System as described in the LMDB.ABAP / JAVA

Percentage of utilisation for the selected period


Period:

  • Last hour
  • Yesterday
N/A
Memory Utilization ALL Virtual Hosts of the SAP System as described in the LMDB.ABAP / JAVA

Percentage of utilisation for the selected period


Period:

  • Last hour
  • Yesterday
N/A

 

 

 

Category Transaction Performance

TACPerfTrans.jpg

 

 

Indicator   System   Value     Trend    

Transaction Performance for Core Transactions


Number of Transactions is configurable

Each select transaction has different thresholds.

ABAP

Average Response Time for the selected period.


Period:

  • Last hour
  • Yesterday
  • Last 7 days

Trend of worst Transaction

Comparison of the AVG Response time

with the selected period.

 

Period:

  • Last 8 weeks
  • Last 12 Months

 

 

 

 

Focused Insights (http://support.sap.com/focused-insights)

 

Focused solutions for SAP Solution Manager, is the extension concept for SAP Solution Manager, with the idea of helping our customers meet their particular innovation needs on an individual basis, without the need for homegrown software or partner solutions.


The goal of Focused Insights is to build and distribute powerful customer-specific dashboards in minutes using state-of-the-art user experience.

 

The content delivered with Focused Insights has been designed to deliver, in real time, the most relevant and valuable information to the right people. While it provides full transparency of information stored inside SAP Solution Manager, it also takes into account the best practices and experience gained during numerous custom projects, offering a set of prepackaged dashboards tailored to your needs.

 

SAP Focused Insights offers specialized dashboards for experts as well as management or non-technical users. Whether they address the CIO or an expert, dashboards remain consistent among each other since they rely on the same data sources mixed up and presented in different granularities or aggregation levels

 

Focused Insights comes with a rich content. It fully exploits the huge amount of data stored inside SAP Solution Manager. Metrics produced by the activation of a scenario, whether it is IT or business related, become immediately available to the prepackaged dashboards. Raw metrics can be grouped or combined to produce advanced metrics and high level KPIs.


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